Terms & Conditions

Last updated: November 11, 2026

These Terms & Conditions apply to all purchases on betashop.ca. betashop.ca is operated by Beta Trade Depot Corp., 115 Carmen Cres, Woodbridge, ON L4L 5P1, Canada (“Beta Shop”, “we”, “us”). By placing an order you agree to these terms.

1. Who we sell to

We supply bakeries, cafés, restaurants, caterers and home bakers across Canada. We ship to Canadian addresses only. Prices are in Canadian dollars (CAD).

2. Products and pricing

Product photos are for illustration; packaging and labels may change by manufacturer. Prices, availability and pack sizes may change without notice. If a price or listing contains an obvious error, we may cancel the affected order and refund any amount charged.

3. Minimum order

The minimum order value is $75 before taxes and shipping.

4. Payment

We accept major credit and debit cards through Stripe. When you place an order, your card is authorized for the order total. We confirm stock and then capture the payment, normally within 1–3 business days. If any item cannot be supplied, we will contact you, adjust the order, or cancel it and release the authorization. We do not store full card details.

5. Taxes

Applicable GST/HST is calculated at checkout based on the shipping address.

6. Shipping and delivery

Orders ship from our fulfilment centre at 29 Kenhar Drive, North York, ON. Shipping cost is calculated at checkout by destination postal code and order weight. Orders are typically prepared within 1–3 business days. Delivery times given by carriers are estimates. See our Shipping Policy for details.

7. Returns, damage and shortages

Please inspect your delivery on arrival and report damage or missing items within 48 hours with photos. Food products cannot be returned unless damaged or incorrect. Unopened non-food items may be returned within 14 days of delivery. See our Returns & Exchanges policy.

8. Product use and allergens

Always read the manufacturer’s label for ingredients, allergens and storage instructions before use. Product information on our website is provided by manufacturers and suppliers and may not reflect the most recent label.

9. Accounts

You are responsible for keeping your account login secure and for orders placed through your account. We may refuse or cancel orders or close accounts that appear fraudulent or abusive.

10. Limitation of liability

To the extent permitted by law, our total liability for any order is limited to the amount paid for that order. We are not liable for indirect or consequential losses, including lost profits or business interruption.

11. Privacy

We handle personal information as described in our Privacy Policy.

12. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

13. Contact

Beta Trade Depot Corp. · [email protected] · +1 (647) 212-2484 · Orders ship from 29 Kenhar Drive (c/o Beta Prep Canada), North York, ON.